Trust & Safety Specialist

Instawork operates a fast-paced team that prioritizes 'always learning' and 'acting like an owner.' We are at the center of a massive AI-driven labor marketplace, focused on fostering a safe and compliant environment for our users. We leverage cutting-edge AI and data analysis techniques to ensure the integrity and efficiency of our platform.

Introduction

This isn't your typical compliance role; it’s a high-stakes detective position at the center of a massive AI-driven labor marketplace. You will act as a lead investigator, resolving complex safety incidents by weighing evidence and applying platform policies with total objectivity. This role requires a 'high agency' mindset where you don't just process tickets—you solve the structural problems behind them.

Instawork is looking for a specialist who understands modern operational leverage. You will use vibe coding (Natural Language to SQL) to interrogate databases directly, allowing you to build fact-based narratives without needing a technical intermediary.

Responsibilities

• Act as a lead investigator, resolving complex safety incidents.
• Weigh evidence and apply platform policies with total objectivity.
• Use vibe coding (Natural Language to SQL) to interrogate databases directly.
• Build fact-based narratives without needing a technical intermediary.
• Design and deploy AI-driven automation and low-code solutions to eliminate manual bottlenecks in the investigation pipeline.
• Help evolve community guidelines.
• Build automated enforcement systems to keep millions of users safe.

Requirements

• Strong investigative skills.
• Ability to apply policies objectively.
• Experience or strong interest in using Natural Language to SQL for data interrogation.
• Mindset focused on solving structural problems rather than just processing tickets.
• Familiarity with AI-driven automation and low-code solutions.

Benefits

• Medical
• Dental
• Vision
• Flexible paid time off
• Paid company holidays
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Employee discount program
• Competitive salary range plus equity.
• Opportunity to be at the forefront of AI transforming the future of work and platform safety.

About Company

Instawork operates a fast-paced team that prioritizes 'always learning' and 'acting like an owner.' We are at the center of a massive AI-driven labor marketplace, focused on fostering a safe and compliant environment for our users. We leverage cutting-edge AI and data analysis techniques to ensure the integrity and efficiency of our platform.

How to Apply

Apply directly via the provided link.