Base44 is an AI-focused division of Wix, dedicated to revolutionizing software development. They are building a platform that empowers users to create applications using natural language, making 'vibe coding' a core aspect of software generation. This innovative approach aims to simplify and democratize app development.

About the Position

Introduction

Base44, an AI-focused division of Wix, is innovating software development by enabling users to build applications using natural language. As a Technical Support Engineer on the escalation team, you will serve as the crucial link between these innovative creators and the core engineering team. This role is not merely a support position; it is an opportunity to be at the forefront of pioneering a new era where 'vibe coding' is the primary method of software generation.

Responsibilities

Your primary objective will be to diagnose and resolve intricate integration and front-end problems within an AI-driven ecosystem. You will:

Delve into React codebases to identify issues.
Utilize Postman to examine API behavior.
Monitor system health using Datadog.
Leverage your understanding of how AI interprets user intent to resolve high-level escalations, given the platform's foundation in prompt-based creation.

Requirements

AI-First Mindset: A strong inclination towards AI-assisted tools and 'vibe coding' side projects is highly valued.
Modern Stack Proficiency: Essential ability to read and understand JavaScript and React (specifically hooks/state) for effective issue diagnosis.
Web Mastery: Comprehensive knowledge of HTTP, JSON payloads, and browser DevTools for debugging API integrations.
Analytical Edge: Experience with SQL and log-monitoring platforms such as Grafana or Datadog to detect emerging patterns.

Nice to Have

2-5 years of experience mentioned in tags, indicating a preference for candidates with some professional background.

Benefits

Opportunity to work with cutting-edge AI technology at an AI-focused division of Wix.
Be part of a team pioneering a new paradigm in software development.