Software Engineer, Applied AI

Rilla is on a mission to index the offline world by building leading sales coaching software that leverages AI for organizations doing sales offline. We are backed by prominent venture capitalists like Google Ventures and Bessemer Ventures. We are an in-office team in NYC that operates with high velocity, customer obsession, and a focus on real-world impact.

Introduction

Rilla is on a mission to index the offline world by building leading sales coaching software that leverages AI for organizations doing sales offline. We are backed by prominent venture capitalists like Google Ventures and Bessemer Ventures. We are an in-office team in NYC that operates with high velocity, customer obsession, and a focus on real-world impact. We are looking for an Applied AI Engineer to join our team to redefine human-machine interaction using voice, intelligence, and a new class of data.

Responsibilities

Every day, you will architect and ship AI-powered systems that enable natural human interaction with Rilla. You will help build agents operating natively on real-world audio, extracting unique insights from conversations, and pushing the boundaries of AI capabilities. As an early AI engineer, you'll shape the foundations of our AI stack, driving the invention of new techniques, tooling, and models across the full AI lifecycle, from data acquisition to real-time inference and user-facing chat interfaces.

Requirements

• Experience building and deploying AI/LLM systems in production.
• Familiarity with tools that power today's AI: evaluation frameworks, agent tooling, and prompt engineering.
• Comfort working directly with customers to understand their needs and solve real-world problems.

Nice to Have

• An infinite learner with relentless curiosity.
• Customer-obsessed, focused on delighting customers and solving real pains.
• A winning attitude, thriving with extreme accountability, team learning, and rapid feedback.
• Extreme empathy for non-tech customers who live and work in the real world.
• Unafraid of failure, viewing risks and failures as opportunities to learn and grow.
• Excitement about:
  • Building an AI product for an industry untouched by modern software.
  • Constantly talking to and visiting customers in the field.
  • Working ~60 hours/week in person with ambitious individuals in NYC.
  • Attempting to build a generational company and embracing the intensity required.

Benefits

Our benefits are designed to empower Rilla employees in achieving their life’s work:

• Medical, dental, and vision insurance.
• Breakfast, lunch, dinner, and supplementary food and drink.
• Gym membership.
• Commuter benefits.
• Relocation assistance.
• Take what you need paid time off (not accrual-based).
• $1,000 stipend for learning and personal growth.
• $1,500 per month rent stipend.
• Tech equipment.
• Potential Incentive Stock Options and sign-on bonus.

About Company

Rilla has developed the leading AI sales coaching software for businesses that conduct sales offline, serving over 1000 customers including industry giants like The Home Depot and KKR. We aim to capture and index billions of real-world conversations to build products and systems that push the frontier of voice and offline AI.

How to Apply

Apply directly through the provided application link.