Social Account Manager

Phoenix Growth is a fast-growing global Web3 marketing agency. We seamlessly integrate with clients across the blockchain ecosystem, specializing in developing and executing comprehensive marketing strategies, content creation, community management, advertising, event curation, and more. Our team is distributed globally, fostering a collaborative and innovative environment.

Introduction

Phoenix Growth is seeking a client-facing and strategic Social Account Manager to translate marketing objectives into clear social strategies, content calendars, and measurable results. You will lead the workflow and vision for 3-4 Web3 accounts, directing a full social account team to ensure world-class social execution.

Responsibilities

• Lead Social Strategy & Narrative Direction: Own monthly and quarterly social strategies, including content pillars, audience profiles, narrative arcs, and platform mix. Develop weekly sprints and content themes aligned with product updates, market trends, and client objectives. Ensure all content adheres to the right tone, voice, and brand direction for Web3 audiences.
• Own the Content Calendar: Build and manage a 30-day rolling content calendar (always two weeks ahead). Create strategy briefs for creative and production teams (audience, CTA, messaging, examples). Approve content for strategic alignment before client submission.
• Be the Primary Client Contact: Lead weekly client meetings, presenting strategy, insights, content previews, and performance updates. Translate client goals into actionable plans and social experiments. Strengthen trust and establish Phoenix as a strategic partner.
• Direct Internal Teams for Execution: Coordinate workflows and priorities across Social Producers, Social Coordinators, Creative Managers (designers/video editors), Engagement Teams, and Project Managers. You provide direction; the team executes.
• Guide Engagement Strategy: Provide narrative direction for engagement activities, identify high-value accounts, influencers, and conversations to engage with, and ensure engagement aligns with client tone and performance goals.
• Lead Reporting & Optimization: Own monthly performance reporting and client presentations. Analyze performance using Looker, Hootsuite, and native analytics. Recommend experiments encompassing new formats, hooks, angles, posting times, and trends, continuously refining strategy based on results.

Requirements

• 3–6+ years in social strategy, account management, or content planning (Web3 experience required).
• Deep familiarity with X (Crypto Twitter), TikTok, IG Reels, YouTube Shorts, and Web3 culture.
• Strong strategic thinking with the ability to translate complex information into clear content direction.
• Experience leading or directing creative and content teams (guiding, not necessarily direct management).
• Excellent communication and client-facing skills.
• Highly organized, proactive, and capable of smoothly managing multiple accounts.
• Ability to understand analytics and transform insights into actionable strategy.

Nice to Have

• Experience with Hootsuite (or similar), Notion, Look Studio.
• Familiarity with storytelling frameworks, brand voice development, or creative direction.
• Experience in a fast-paced agency or multi-account environment.

Benefits

• Competitive salary + performance-based bonus potential.
• Flexibility: remote-first work environment.
• Opportunity to work directly with top Web3 brands and founders.
• Growth opportunities within a fast-scaling agency.
• Web3-first culture and environment.
• Unlimited memes and cool team members.

About Company

Phoenix Growth is a fast-growing global Web3 marketing agency. We seamlessly integrate with clients across the blockchain ecosystem, specializing in developing and executing comprehensive marketing strategies, content creation, community management, advertising, event curation, and more. Our team is distributed globally, fostering a collaborative and innovative environment.

How to Apply

Email careers@phxmktg.xyz with your resume and links to social strategy work, content portfolios, or past campaigns.