Servicedesk Employee Apeldoorn

For over 24 years, Experis has been connecting talent with opportunities, helping over 600,000 individuals find their ideal roles. We operate across key practice areas including Business Transformation, Digital Workspace, Cloud & Infrastructure, Cyber Security, and Enterprise Applications, offering extensive career development and growth possibilities.

Introduction

Without the right IT support, you won't get anywhere. We realize that all too well. Daily, you will help your colleagues at this government institution with IT issues. Your focus is on providing service with a capital S. You will receive grateful colleagues in return, and you can cross another ticket off your list. Excited? Then read on.

Responsibilities

Supporting various colleagues with IT issues. It sounds simple, but you know better than anyone that it's not. All kinds of IT problems can occur on any given day, and you know how to solve them. Your technical knowledge of platforms, workplace tools, and the Office365 environment will come in handy. Time and again, you find the best solutions, rewarded with a smile (and a nice salary, of course!).

As a Servicedesk Employee, you will:

• Provide first-line support to end-users, both by phone and on-site.
• Adjust ticket priorities based on daily needs.
• Transfer knowledge to internal end-users.
• Handle administrative tasks correctly.

Requirements

• An MBO (vocational education) IT degree.
• Minimum of 2 years of experience as a Servicedesk Employee or a similar role such as Helpdesk Employee or IT Support Employee.
• Knowledge of Servicedesk management tools.
• Experience working in a formal environment.
• Dutch language skills preferred (working knowledge required for this role based in the Netherlands).

Benefits

• Salary between €2,400 and €2,800 per month based on 40 hours.
• Full-time position of 40 hours (32 hours also possible).
• Possibility to lease a car.
• Personal field manager: your dedicated contact person throughout your employment.
• Unlimited training opportunities, because you never stop learning.
• Growth opportunities within all practice areas. Ultimately, towards project management, security, or perhaps administration? It's possible!
• A tailor-made training program.
• 25 vacation days.
• The most enjoyable outings and drinks, because socializing should not be missed.
• Every opportunity to work with the latest tools and technologies such as Cloud and digital transformations.

About Company

For over 24 years, we have helped more than 600,000 people with diverse skills find work every day. How do we do that? By talking to you and discovering what truly makes you happy, not just a “new challenge.”

Experis is active in five key practice areas: Business Transformation, Digital Workspace, Cloud & Infrastructure, Cyber Security, and Enterprise Applications. This also means you have broad career development opportunities within Experis. We have the right people in-house to help you. Curious? Let's have a conversation!

How to Apply

Click the 'Apply Now' button on the Experis website to submit your application.