Senior Software Engineer, Online Storage

Zip is the AI platform for enterprise procurement, built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

Introduction

Zip is the AI platform for enterprise procurement, designed to help companies innovate faster by orchestrating procurement across teams, tools, and suppliers using AI agents. Trusted by major enterprises like T-Mobile, OpenAI, and AMD, Zip has facilitated over $500 billion in spend and saved users more than $8 billion. The company features a team of product leaders from top tech firms and has secured $371 million in funding, boasting a $2.2 billion valuation.

Responsibilities

• Serve as the site tech lead for the Online Storage team in Toronto, providing technical direction and day-to-day guidance to engineers across the Storage and Search domains.
• Evolve Zip's search infrastructure, including OpenSearch, search APIs, and Global Search, towards a unified, intelligent, and measurable platform.
• Evolve Zip's core storage stack (Aurora RDS, Elasticache, MemoryDB, DynamoDB, S3) to support multi-region, multi-cell architectures for global expansion.
• Drive complete cell isolation to eliminate cross-cell database and search connections, preventing cascading failures.
• Mature disaster recovery posture across all stateful systems, validating RTO and RPO targets through fire drills.
• Improve the performance and debuggability of Zip's data layer, providing clear tooling for engineers to diagnose and resolve regressions quickly.
• Collaborate with the SF-based Online Storage team and product engineering teams to design new features and architectural patterns.
• Act as a technical mentor and role model for engineers on the Toronto team, fostering growth and maintaining high quality for technical outcomes.

Requirements

• 5+ years of software engineering experience, with significant time spent on platform or infrastructure teams.
• Deep, hands-on experience with large-scale distributed storage systems: relational databases (e.g., Aurora RDS), caching layers (e.g., Redis/Elasticache, MemoryDB), and cloud-managed storage (e.g., DynamoDB, S3, or equivalents).
• Proven experience designing or operating search infrastructure (e.g., OpenSearch, Elasticsearch, or similar) at scale, including relevance tuning, index architecture, and freshness considerations.
• Track record of delivering large, complex infrastructure projects end-to-end with high quality and clear communication to stakeholders.
• Demonstrated ability to provide technical leadership to other engineers through design reviews, mentorship, and setting standards.

Nice to Have

• Experience with multi-region or multi-cell architectures and challenges related to data residency and routing.
• Familiarity with data access layer patterns (ORM, Ent/TAO, or similar) and their intersection with underlying storage performance.
• Experience implementing or improving disaster recovery processes, including fire drills and RTO/RPO validation.
• Comfort operating across multiple time zones with distributed partner teams.

Benefits

• Start-up equity
• 100% health, vision & dental coverage options
• Catered breakfast, lunch, & dinner
• Flexible PTO
• ClassPass membership
• Monthly commuter benefit
• Team building events & happy hours
• Home office stipend
• Phone/internet reimbursement
• Hybrid model + 5 flexible remote days per quarter
• Paid parental leave
• Fertility benefits
• Employee Assistance Program (EAP)
• Unlimited AI token usage

About Company

Zip is the leading AI platform for enterprise procurement, helping organizations streamline their purchasing processes. With significant backing from Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip is rapidly expanding its global footprint. The company prides itself on fostering a diverse and inclusive workspace, encouraging all qualified candidates to apply.

How to Apply

We encourage all candidates to apply even if their experience doesn't exactly match the job description. We are committed to building a diverse and inclusive workspace where everyone feels like they belong.