365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company’s all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond. As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers.

About the Position

Introduction

365 Retail Markets is a leading global provider of unattended retail technology, consistently delivering smart self-service solutions since 2008. Recognized as a nine-time Inc. 5000 honoree, the company is dedicated to growth and innovation. This role is for a Senior Product Manager specializing in Computer Vision (CV) and Artificial Intelligence (AI) to drive the strategy, roadmap, and delivery of advanced AI-enabled products that will redefine frictionless retail experiences.

Responsibilities

Own and evolve the AI and Computer Vision product roadmap, defining a long-term platform vision while balancing near-term delivery objectives, customer needs, and industry trends.
Deliver features and enhancements on time and to plan, managing the full product lifecycle from ideation and discovery to requirements, launch, and post-release evaluation.
Translate machine learning, computer vision, and generative AI (including LLMs) capabilities into scalable, user-centric product features.
Collaborate cross-functionally with Engineering, Data Science, Design, Marketing, Sales, and Operations to ensure successful execution and adoption.
Work alongside other Senior Product Managers to ensure a consistent, seamless, and effective consumer experience across all product lines.
Identify and evaluate high-impact AI use cases by deeply understanding business context, data availability, and technical feasibility.
Oversee model development, training, deployment, and iteration to ensure solutions perform reliably in real-world retail environments, considering edge deployment constraints (latency, compute, bandwidth), lighting variability, occlusion, and ongoing product packaging changes.
Partner with data and engineering teams to implement responsible AI practices, including bias mitigation, data integrity, and model interpretability.
Monitor the competitive landscape and emerging AI trends to maintain 365’s leadership in innovation.
Clearly communicate product vision, trade-offs, and progress to executive leadership to facilitate rapid alignment and informed decision-making.
Manage go-to-market readiness and pilot execution, including customer readiness, launch plan coordination, and enabling internal teams (Support, Sales, Operations) through training, documentation, and clear launch handoff.

Requirements

Bachelor's degree (B.S.) in computer science or software engineering. MBA preferred.
5-8+ years of Product Management experience.
Proven experience owning complex product portfolios, including both tactical execution and long-term strategic planning, ensuring effective product lifecycle management.
Experience delivering Machine Learning products in collaboration with Data Science and ML Engineering teams, covering experimentation, model evaluation, and continuous performance optimization.
Ability to specify requirements, execute, and evaluate designs, and manage the analysis, development, testing, and control of major engineering projects, demonstrating creativity, initiative, and independent judgment.
Comfortable operating in ambiguous and evolving environments, providing clarity and direction in new or undefined problem spaces.
Strong experience working cross-functionally, managing dependencies, and communicating priorities to ensure roadmap alignment and delivery.
Exceptional analytical, organizational, and prioritization skills with the ability to manage competing initiatives.
Excellent presentation and storytelling skills, with a strong emphasis on communicating to executive-level audiences for rapid alignment and decision-making.
Ability to work collaboratively as part of a broader product leadership team, prioritizing shared outcomes over individual ownership for overall portfolio success.
Demonstrated ability to work effectively with technical and operational stakeholders across CV retail products, including hardware, field operations, support, and customer-facing teams.

Nice to Have

Experience working within the Retail, Payments, or POS industries.

About Company

365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. Its all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond.