Senior Manager, Product Analytics & Strategy

Front is a customer operations platform designed for complex B2B environments. It unifies teams, tools, and customer conversations to enable companies to scale efficiently while maintaining strong customer connections. Front focuses on the operational layer behind complex B2B customer relationships, trusted by over 9,000 companies including Uber Freight, Navan, and Stripe. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M and has been recognized with numerous Great Place to Work accolades, such as Built In's 100 Best Midsize Places to Work in SF 2025 and Y Combinator's list of Top Companies in 2023.

Introduction

Front is seeking a Senior Manager, Product Analytics & Strategy to lead a high-performing team of analysts and serve as a strategic thought partner to Product, Engineering, and executive leadership. This role focuses on shaping Front's investment areas, product development, and strategic decision-making through data, AI, and strong judgment.

Responsibilities

• Lead and develop a team of product analysts, providing coaching, hiring, and setting high standards for analytical quality and strategic impact.
• Drive product strategy through data, synthesizing insights to inform investment, build decisions, and discontinuation of efforts, specifically contributing to AI product strategy.
• Own product measurement strategy across key surfaces, funnels, and customer journeys, defining success metrics, guardrails, and instrumentation expectations.
• Partner with senior leaders in Product, Engineering, Design, and Go-to-Market to shape roadmap priorities, evaluate strategic tradeoffs, and enable data-driven decision-making.
• Translate ambiguous strategic questions into structured analyses, clear recommendations, and reusable frameworks.
• Build scalable analytics systems, including experimentation practices (A/B testing), self-serve reporting, and data quality processes.
• Actively leverage AI tools and promote AI adoption to accelerate team work, from analysis to automated data workflows.
• Communicate compelling data-driven stories to executive audiences with a clear point of view.

Requirements

• Strong product strategy instincts backed by analytics, demonstrated by actively shaping product direction and influencing roadmap decisions with data.
• Experience at the intersection of product analytics and product strategy, comfortable in roadmap reviews, strategy offsites, and build/buy/partner conversations.
• Strong product analytics foundation, including ownership of product metrics, funnel analysis, retention/cohort work, and north-star measurement in a product-led environment. Preference for experience with customer-facing products.
• 2–3+ years of people management experience, with a proven track record of developing high-performing teams.
• Experience partnering with and influencing executives and senior cross-functional leaders without relying on formal authority.
• Strong judgment in data quality, instrumentation, and metric definitions, with the ability to identify and resolve data issues.
• Experience building or scaling experimentation programs.
• Strong SQL and data modeling fundamentals, and experience with modern analytics tooling (e.g., Snowflake, dbt, Airflow, Mode, Omni).
• High AI fluency, including active use of AI tools for analysis, writing, data exploration, or workflow automation, and a perspective on how AI can enhance team output.
• Excellent communication skills, capable of making complex strategic questions understandable for diverse audiences.

Benefits

• Competitive salary
• Equity (post-series D, backed by leading VCs)
• Private health insurance, with no-cost plan options.
• Paid parental leave
• Flexible time off policy
• Flexibility to work from home Monday and Friday (hybrid model: in-office Tue, Wed, Thu).
• Mental health support with Workplace Options
• Family planning support with Maven
• $100 per month Lifestyle Stipend for fitness, health, and wellness.
• Wellness Days (additional day off in months without holidays)
• Winter Break (offices closed from Christmas to New Year's Day)

About Company

Front is a customer operations platform designed for complex B2B environments. It unifies teams, tools, and customer conversations to enable companies to scale efficiently while maintaining strong customer connections. Front focuses on the operational layer behind complex B2B customer relationships, trusted by over 9,000 companies including Uber Freight, Navan, and Stripe. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M and has been recognized with numerous Great Place to Work accolades, such as Built In's 100 Best Midsize Places to Work in SF 2025 and Y Combinator's list of Top Companies in 2023.

How to Apply

Apply directly through the provided application link.