Senior IT Servicedesk Specialist - Automotive Sector

At Experis, we help you grow in every area of IT! For over 24 years, we've been matching talent with their ideal jobs daily, truly listening to what makes you happy, not just offering a 'new challenge'. With a focus on Business Transformation, Digital Workspace, Cloud & Infrastructure, Cyber Security, and Enterprise Applications, we offer plenty of advancement opportunities. Experis is part of ManpowerGroup and has been named one of the world's most ethical companies.

Introduction

Are you an experienced IT Servicedesk Specialist with a passion for the automotive industry? We are looking for a senior professional who proactively solves problems and coaches colleagues within an international company. As a Senior IT Servicedesk Specialist, you play a key role in managing IT incidents, maintaining infrastructure, and supporting the team. Does this sound like your next step? Then read on!

Responsibilities

• You independently resolve 90-95% of tickets and provide remote support.
• You execute changes, such as OS patching, security updates, and configuration changes.
• You are responsible for monitoring incidents and overseeing operational activities.
• You analyze and resolve network disruptions and are involved in important IT projects.
• You coach your colleagues and share your knowledge and experience.

Requirements

• Minimum MBO 4 diploma in an IT-related field.
• 5+ years of experience as a Servicedesk employee, preferably within the automotive sector.
• Strong knowledge of operating systems, network management, and hardware.
• Knowledge of ITIL and service management processes.
• Good communication skills and customer-oriented.
• Dutch language skills preferred (working knowledge required for this role based in the Netherlands).

Benefits

• Salary between €2,600 and €2,900 per month based on a 40-hour week.
• Full-time position of 40 hours (32 hours is also possible).
• The possibility to lease a car.
• Personal field manager: your dedicated contact person throughout your employment.
• Unlimited training opportunities, because you never stop learning.
• Growth opportunities within all practice areas. Ultimately towards project management, security, or perhaps administration? It's all possible!
• A customized training program.
• 25 vacation days.
• Enjoyable outings and social gatherings.
• Ample opportunity to work with the latest tools and technologies such as Cloud and digital transformations.

About Company

At Experis, we help you grow in every area of IT! For over 24 years, we've been matching talent with their ideal jobs daily, truly listening to what makes you happy, not just offering a 'new challenge'. With a focus on Business Transformation, Digital Workspace, Cloud & Infrastructure, Cyber Security, and Enterprise Applications, we offer plenty of advancement opportunities. Curious? Let's get acquainted!

How to Apply

Click the 'APPLY NOW' button on the job page to submit your application.