Sales Operations Manager

Hyphen Connect Limited is hiring a Sales Operations Manager to support its Go-To-Market organization globally. Interested candidates can set up job alerts for future opportunities.

Introduction

We are seeking a data-driven and execution-oriented Sales Operations Manager to be the operational backbone of our Go-To-Market organization. This mid-level role is central to bridging strategy with execution, ensuring our sales team has the data, resources, and streamlined processes needed for effective revenue growth. You will manage pipeline architecture, act as a liaison between cross-functional teams, and translate complex Go-To-Market data into actionable strategic insights.

Responsibilities

Pipeline Management & Sales Execution

• Pipeline Architecture: Own CRM hygiene by standardizing data entry, managing deal stage progression, and ensuring forecasting accuracy.
• Execution Support: Serve as the primary escalation point for deal-desk operations, removing obstacles from quoting, contracting, and closing processes.
• Account Planning: Design and facilitate account planning cadence, providing Account Executives with historical data, whitespace analysis, and structured frameworks to optimize territory yield.

Strategy & Data Analytics

• Performance Tracking: Develop and maintain live dashboards for core sales metrics, including Customer Acquisition Cost (CAC), Lifetime Value (LTV), win rates, and sales cycle velocity.
• Bottleneck Identification: Conduct ongoing variance analysis on the sales funnel to identify drop-off points and propose structural interventions.
• GTM Strategy: Collaborate with Go-To-Market leadership to define territory carving, quota setting, and compensation plan mechanics.

Sales Enablement & Collateral Management

• Asset Centralization: Oversee the complete lifecycle of sales collateral (pitch decks, case studies, one-pagers), ensuring immediate access to current and effective materials for the sales team.
• Enablement Delivery: Coordinate onboarding for new representatives and provide continuous training on product updates, competitor positioning, and objection-handling frameworks.

Cross-Functional Liaison & Core Operations

• GTM Alignment: Act as the primary liaison connecting Sales with Marketing, Product, and Finance for consistent messaging, accurate billing, and seamless product feedback loops.
• Tech Stack Ownership: Audit, maintain, and optimize the Go-To-Market software stack (CRM, outreach sequencing, data enrichment tools) to maximize adoption and ROI.

Requirements

• Minimum of 3–5 years of direct experience in Sales Operations, Revenue Operations, or a highly analytical role within a B2B sales environment.
• Strong understanding of CRM principles, relational Go-To-Market data, and data visualization/spreadsheet tools. Ability to rapidly adapt to and optimize modern tech stacks is essential.
• Demonstrated ability to synthesize raw data into strategic narratives, providing explanations and recommendations for future actions.
• Highly organized with a low tolerance for systemic inefficiencies and the ability to prioritize tasks based on revenue impact.
• Exceptional written and verbal communication skills to manage stakeholders across multiple departments. Primary working language is English.

Nice to Have

• Experience leveraging LLMs and AI tools for scripting, automating operational workflows, analyzing datasets, or accelerating execution ("vibe coding").
• Proficiency in Mandarin.
• Previous experience within the Web3, crypto, or blockchain industry.
• Experience scaling processes within an early-stage or hyper-growth startup environment.

Benefits

Not specified.

About Company

Hyphen Connect Limited is hiring a Sales Operations Manager to support its Go-To-Market organization globally. Interested candidates can set up job alerts for future opportunities.

How to Apply

To apply, please login to the Remote3 platform. Further details on how to apply can be found on our Greenhouse job board via the "Create Alert" link.