Product Manager

NICE offers an environment where AI is a fundamental workflow. The company values technical agility and persistent customer advocacy, providing ample growth opportunities for professionals looking to steer the direction of AI strategy in a global leading organization.

Introduction

As a Product Manager at NICE, you will lead an AI-first evolution in the contact center space. Your role involves bridging the gap between complex customer interactions and technical solutions by acting as a hands-on product architect. The focus is on rapid experimentation and real-world validation, ensuring that the next generation of SaaS tools solves actual business pain points.

Responsibilities

• Lead an AI-first evolution in the contact center space.
• Bridge the gap between complex customer interactions and technical solutions.
• Act as a hands-on product architect.
• Focus on rapid experimentation and real-world validation to solve business pain points.
• Utilize advanced platforms such as Claude Code and Lovable to create live, functional prototypes.
• Leverage GenAI and Copilot solutions to accelerate the development lifecycle.
• Provide stakeholders with tangible experiences early in the design process.
• Experiment with emerging LLM technologies.
• Steer the direction of NICE's AI strategy.

Requirements

• Experience as a Product Manager, preferably in an AI-first environment.
• Proficiency in using AI tools for rapid prototyping and iteration (e.g., Claude Code, Lovable, GenAI, Copilot solutions).
• Strong understanding of SaaS product development.
• Ability to translate complex customer interactions into technical solutions.
• A background in contact center business is highly beneficial.

Nice to Have

• Familiarity with Manus AI.
• Bachelor's or postgraduate degree.

Benefits

• Opportunity to lead an AI-first evolution in a global company.
• Autonomy to experiment with emerging LLM technologies.
• High-impact role in scaling skills.
• Work in a company that values technical agility and customer advocacy.

About Company

NICE offers an environment where AI is a fundamental workflow. The company values technical agility and persistent customer advocacy, providing ample growth opportunities for professionals looking to steer the direction of AI strategy in a global leading organization.

How to Apply

Apply directly through the provided application link.