Onsite Engineer
About Ictivity
At Ictivity, working in IT is just a bit different. We listen to what matters to you – from work atmosphere and growth opportunities to impactful extras. This is the difference between 'just a job' and truly finding your place. ICT works for the user, not the other way around; that's what we believe in! We are not just button-pushers and are excited by innovation. With over 160 'Ictivians', we are busy all day but also laugh a lot together. We love to work smartly, are a bit stubborn, but always move forward. That's what makes us special!
About the Position
Introduction
As an Onsite Engineer, you will be the face of our organization at the client's location. You will support clients with their daily support issues and ensure their IT environment functions optimally. Thanks to your technical expertise and customer-oriented approach, you will not only impress with solutions but also strengthen the bond with our clients. When not on location, you will work from our Eindhoven office, providing remote support and collaborating with colleagues. This is a versatile role where you truly make a difference – as a flexible and reliable 'flying Dutchman'!
No day is the same, and you will be busy with:
Responsibilities
- Troubleshooting technical issues and handling support requests on-site.
- Installing, configuring, and maintaining hardware and software.
- Acting as a point of contact for clients on location.
- Close collaboration with the Managed Services department for escalations and more complex issues.
- Identifying areas for improvement and proactively contributing to solutions.
Requirements
- Completed MBO-ICT 4 education.
- Minimum of 2 years of experience in an IT Support role.
- Knowledge of Microsoft products (Windows, Office 365), networks, and hardware.
- You are solution-oriented, strong in communication, and stress-resistant.
- Above all, you are a pleasant colleague to work with.
- In possession of a valid driver's license B.
- Dutch language skills preferred (working knowledge required for this role based in the Netherlands).
Nice to Have
- Certifications such as ITIL, Microsoft (MCP/MCSE), or Cisco (CCNA) are a plus.
Benefits
- Company car.
- 26 vacation days (with an option for 5 extra).
- Annual choice budget equal to 1.5% of your salary.
- A work week of 32 to 40 hours, depending on your preferences.
- A net internet allowance.
- A flexible pension scheme where you can choose your own contribution.
- Work with the latest technologies and participate in internal knowledge sessions.
- Real opportunities for growth and development.
- Stay fit in body and mind with our vitality program Fit@Ictivity.
- An environment where you feel at home and can be yourself.
About Company
At Ictivity, working in IT is just a bit different. We listen to what matters to you – from work atmosphere and growth opportunities to impactful extras. This is the difference between 'just a job' and truly finding your place. ICT works for the user, not the other way around; that's what we believe in! We are not just button-pushers and are excited by innovation. With over 160 'Ictivians', we are busy all day but also laugh a lot together. We love to work smartly, are a bit stubborn, but always move forward. That's what makes us special!
How to Apply
Apply directly via the provided link.
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Location
Eindhoven, Nederland
Type
Full-Time
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