Medior IT Helpdesk Employee

Experis is an IT recruitment and solutions company that has been helping over 600,000 people find suitable work for over 24 years. They focus on a personal approach to career development within five IT practice areas: Business Transformation, Digital Workspace, Cloud & Infrastructure, Cyber Security, and Enterprise Applications. Experis values employee growth, knowledge sharing, and team spirit, organizing regular events and providing access to the latest technologies.

Introduction

Are you eager to be the hero of the day when technology acts up? Do you have a passion for IT and enjoy solving problems with a smile? Then we want you on our team at Experis!

As a Medior IT Helpdesk Employee, you will be our first line of defense against technical challenges. We are looking for someone who is not only technically skilled but also driven to help others. Are you ready to build a smooth digital future with us? Then read on!

This international company is transitioning from an on-premise to a Cloud environment. This brings many changes and offers you a unique opportunity to grow in all facets. You will work in various services, such as at the counter, workstation management, or on the road to different locations to provide support.

Responsibilities

• Be the Single Point of Contact for users.
• Resolve all incoming incidents.
• Contribute to building the skilled service desk of the future.
• Handle intake, counter service, workstation management, and on-site support visits.

Requirements

• An MBO (vocational) IT education.
• Minimum of 2 years of experience as a Helpdesk Employee or in a similar role.
• Knowledge of service desk management tools.
• Patience and respect in dealing with others.
• You reside in the Netherlands and are fluent in Dutch, both verbally and in writing.
• Dutch language skills preferred (working knowledge required for this role based in the Netherlands).

Benefits

• A salary between €2,550 and €3,150 per month (based on 40 hours).
• A full-time position of 40 hours.
• The possibility to lease a car.
• A personal field manager as a fixed contact person during your employment.
• Unlimited training opportunities, because we believe you are never done learning.
• Growth opportunities within all practice areas, for example, towards project management, security, or administration.
• A tailor-made training program.
• 25 vacation days.
• The best outings and get-togethers, because fun should not be missing.
• Access to the latest tools and technologies, such as Cloud and digital transformations.

About Company

Do you want to be part of an organization that takes your IT career to the next level? Then Experis is the perfect place for you!

For over 24 years, we have helped more than 600,000 people with diverse skills find work that truly suits them. We believe in a personal approach and want to discover with you what truly makes you happy, not just a “new challenge.” Your ideas are valued with us, and you get plenty of opportunities to grow.

Experis is active in five IT practice areas: Business Transformation, Digital Workspace, Cloud & Infrastructure, Cyber Security, and Enterprise Applications. Our team of talented professionals not only shares knowledge but also enjoyment. We regularly organize team-building activities and events to celebrate our successes and strengthen our bonds. Curious? We are ready to talk to you!

How to Apply

Do you see yourself in this role? Apply via the button below, and I will contact you within 8 hours (on weekdays). I look forward to getting to know you better!

And even if this vacancy is not quite your thing, do not hesitate to contact us. I will gladly help you further and ensure I find the perfect match for you!