HR Administrator (Fixed-Term Contract)

MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap, and pay in digital currencies as simply as sending an email. Our focus is on reducing complexity, enabling confident participation without requiring users to be crypto experts. We provide an end-to-end solution for fiat-to-crypto transactions, incorporating compliance, identity checks, fraud prevention, and settlement. Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. MoonPay is fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, reflecting our commitment to trust and compliance. We are building systems that offer financial freedom and autonomy to all, fostering a diverse and inclusive environment to achieve this vision.

Introduction

MoonPay is seeking a highly organized and detail-oriented HR Administrator to join our People team on a fixed-term contract. This remote role is pivotal in supporting the employee lifecycle, from onboarding to offboarding, and serving as the primary contact for employee support through our Jira ticketing system. If you are looking to develop your HR operations experience in a fast-paced, global, and tech-oriented environment, we encourage you to apply.

Responsibilities

• Jira Ticket Management: Monitor the People Team Jira queue daily, triaging, categorizing, and resolving employee inquiries, escalating when necessary.
• Process and SOP Development: Assess and enhance employee-facing processes, developing scalable solutions and standard operating procedures.
• AI Optimization: Utilize AI tools such as Claude, Gemini Enterprise, and ChatGPT to envision and implement ways to reduce manual effort in handling employee tickets.
• Offboarding Administration: Process offboarding requests efficiently, ensuring all documentation is accurately completed and filed.
• Payroll Support: Create and review monthly reports to inform the payroll manager of any changes across all payroll systems.
• Data Management & Compliance: Maintain the accuracy of employee records across HR systems while strictly adhering to privacy and confidentiality protocols.
• Knowledge Base Contribution: Identify recurring issues and document solutions to continuously improve processes and employee self-service resources.

Requirements

• 3-6 years of experience in HR administration, People Operations, or a similar support role.
• Strong organizational skills with a detail-oriented approach to data management.
• Comfortable working with HR systems such as Workday, ADP, or Jira (experience with multiple systems is a plus).
• Proven ability to build and test robust processes.
• Ability to leverage AI to augment workflows, automate processes, and analyze data.
• Ability to manage multiple priorities effectively in a fast-paced environment.
• Excellent problem-solving skills and a proactive, service-oriented mindset.

MoonPay's BLOCK Values

We are looking for individuals who embody our core values:

• B - Be Hungry
• L - Level Up
• O - Own It
• C - Crypto Curious
• K - Kaizen

Research suggests that women might be less inclined to apply if they don't meet every single requirement. Please note that this list is indicative, and we encourage you to apply even if you feel you are a 75% match. Skills can be learned; diversity cannot.

Nice to Have

• Experience in a global HR environment.
• Familiarity with blockchain or cryptocurrency industries.

Benefits

• Competitive salary package: $50,000 - $80,000 USD per year
• Equity package: All employees have ownership at MoonPay.
• Pay-for-performance equity bonus: Outsized outcomes are rewarded with outsized compensation.
• Moonshot Award: Exceptional impact is recognized with a $250,000 equity grant for 10 employees twice a year.
• Unlimited holidays: Autonomy to manage your work-life balance.
• Hybrid working schedule: Choose to work fully remotely or from a Moonbase office.
• Private Healthcare benefits for you and your loved ones.
• Enhanced parental leave.
• Annual training budget to support your professional development.
• Home office setup allowance.
• Remote working allowance for fully remote employees.
• Monthly budget for MoonPay products and zero-fee crypto transactions.
• Employee referral program: Earn 10K in USDC for successful referrals.
• Regular remote company offsites for team collaboration and hackathons.
• Opportunity to work in a disruptive and fast-growing company where excellence is rewarded.

About Company

MoonPay is a unified payments platform for digital currency, committed to onboarding the world to the decentralized economy. We simplify the buying, selling, swapping, and payment of digital currencies, powering the entire fiat-to-crypto flow with built-in compliance, identity checks, fraud prevention, and settlement. Trusted by over 30 million customers and 500+ ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption globally. We are fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia. Our vision is to build a fairer, more open financial system, making financial freedom and autonomy the new normal. We foster a mindful and respectful environment, committed to diversity and inclusion.

How to Apply

Interested candidates are invited to apply via the provided link: https://cryptojobslist.com/jobs/hr-admin-ftc-portugal-remote-romania-remote-at-moonpay