Head of Communications, Business

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

Introduction

OpenAI is seeking a senior, enterprise-focused communications leader to define and drive the company's engagement with businesses, from large enterprises to high-growth startups. This role involves building and executing a comprehensive communications strategy to enhance OpenAI's presence and credibility within the business, technical, and industry communities.

Responsibilities

• Lead communications strategy for OpenAI’s B2B business, shaping how value is communicated to customers, partners, and the broader market across industries.
• Own press narrative and media engagement, building and maintaining strong relationships with top-tier business, technology, and trade press, and proactively driving coverage that advances OpenAI’s enterprise positioning.
• Translate complex product and platform capabilities into clear, credible enterprise narratives that resonate with technical buyers, executives, and decision-makers.
• Operate within a pod-based model, partnering closely with other communications leads and marketing counterparts to deliver a unified, coordinated marcomms strategy.
• Ensure tight alignment with Marketing, co-developing integrated campaigns, launches, and storytelling across earned, owned, and social channels.
• Advise senior leadership, including the CMO (Business), CRO, and other senior Business leadership, on positioning, messaging, and proactively shaping industry conversations.
• Build and scale the function, including hiring or structuring support across social, content, and programmatic communications as needed.
• Drive proactive storytelling, increasing the volume and consistency of high-quality, positive narratives about how OpenAI is transforming work and business.
• Partner deeply with customers and GTM teams to bring real-world use cases and impact to life across industries and regions.

Requirements

• 15+ years of communications experience, with deep expertise in enterprise / B2B communications in high-growth technology environments.
• Strong press instincts and relationships, with a track record of shaping narratives and landing impactful coverage with business and industry media.
• Experience engaging enterprise stakeholders, including CIOs, CTOs, developers, and line-of-business leaders, with the ability to tailor messaging across segments.
• Demonstrated ability to operate as a strategic advisor to senior executives, not just an executor of comms plans.
• Experience working in highly cross-functional, matrixed organizations, with strong instincts for alignment across product, GTM, and marketing.
• Ability to build and scale teams, including structuring complementary capabilities such as social and content under a broader comms strategy.
• Sound judgment in high-velocity, high-scrutiny environments, with the ability to prioritize, triage, and lead through ambiguity.
• Balance of strategic thinking and execution, with a bias toward action and measurable impact.

About Company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

How to Apply

This role reports to the Chief Marketing Officer, Business and is based in San Francisco, CA. To apply, please visit the employer's career page via the provided application link.