Engineering Manager, Infrastructure

Front is the customer operations platform built for B2B complexity, ensuring every team, tool, and customer conversation is in sync. It empowers companies to scale without losing personal connection in complex customer relationships. Trusted by over 9,000 companies, including Uber Freight, Navan, and Stripe, Front handles the intricate coordination and context behind customer-facing work. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M. The company has consistently been recognized as a Great Place to Work, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.

Introduction

Front is a customer operations platform designed for B2B complexity, synchronizing teams, tools, and customer conversations to enable companies to scale effectively. Unlike platforms handling simple interactions, Front focuses on the coordination and context vital for complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front for its operational capabilities.

Front's search stack powers intelligent features and algorithms to deliver relevant results, enhancing product navigation, usability, and delight. We are seeking an experienced engineering leader to manage Front's core search team based in Paris. This role involves managing a senior team of talented engineers, delivering on an ambitious roadmap, contributing to technical design and implementation, scaling the team through hiring and coaching, and optimizing team efficiency. This highly collaborative position requires close partnership with product managers, analysts, designers, researchers, and engineering managers in both Paris and San Francisco.

Responsibilities

• Partner cross-functionally with Product and Design to innovate and execute product initiatives across the company.
• Leverage your search expertise to transform ideas into features and improve the search experience for thousands of customers.
• Ensure architectural design, implementation, and quality of your teams' work meet high standards.
• Grow your teams by coaching developing engineers and by attracting and hiring top talent.
• Contribute to engineering-wide initiatives as a member of Front’s engineering management team.

Requirements

• Proven ability to effectively recruit, mentor, and retain top talent.
• 2+ years of industry experience leading teams that build highly available, large-scale distributed search systems within a large-scale internet service.
• Strong track record of leading teams to deliver projects of significant complexity and high levels of ambiguity.
• A strong product mindset and the ability to thrive in a dynamic, fast-paced, collaborative, low-ego, and high-growth environment, working effectively with diverse personalities and cross-geographical teams.
• Clear, structured thinking and excellent communication skills.
• Industry experience building fast, reliable, real-time web-based applications.
• Knowledgeable about modern web technologies (e.g., React, ES6, Babel, Electron) and enthusiastic about learning new ones.

Nice to Have

• Experience with Elasticsearch clusters handling massive data volumes and query loads.

Benefits

• Competitive salary.
• Equity (post-series D, backed by leading US VCs).
• Fully covered private health insurance.
• Paid parental leave.
• Generous paid time off.
• Flexibility to work from home Mondays and Fridays (unless a full-remote role).
• Mental health support with Workplace Options.
• Family planning support with Maven.
• €75 per month Lifestyle Stipend for fitness, health, wellness, and other activities.
• Winter Break: Offices closed from Christmas to New Year's Day.

About Company

Front is the customer operations platform built for B2B complexity, ensuring every team, tool, and customer conversation is in sync. It empowers companies to scale without losing personal connection in complex customer relationships. Trusted by over 9,000 companies, Front handles the intricate coordination and context behind customer-facing work. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M. The company has consistently been recognized as a Great Place to Work, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.

How to Apply

Apply via the provided apply link. Front operates on a hybrid model, with in-office collaboration on Tuesdays, Wednesdays, and Thursdays.