Engineering Manager, Dedicated: Geo Migrations

GitLab is a company that values its people as its most valuable product. It is a remote-first organization focused on empowering its engineering teams to grow and succeed, driving delivery on product commitments. GitLab provides a comprehensive DevOps platform.

Introduction

As an Engineering Manager at GitLab, you will lead the Dedicated: Geo Migrations team, focusing on guiding and growing a world-class engineering team while driving delivery on product commitments. The Geo feature replicates data for data migrations and disaster recovery, and this team will support GitLab Dedicated customer migrations and Geo-related escalations across GitLab.com’s Dedicated offering.

Responsibilities

• Hire and manage a high-performing team of Site Reliability Engineers in India, ensuring they embody GitLab's values.
• Conduct regular 1:1s, providing coaching and feedback to team members to foster individual performance.
• Coordinate and continuously refine the team’s shift and weekend coverage model for Dedicated migrations.
• Oversee the operational execution of Dedicated Geo migrations and cutovers, including planning, preparation, live execution, validation, and cleanup.
• Ensure the team delivers high-quality, timely responses to Geo-related escalations from Support and internal partners.
• Facilitate technical decision-making within the team, making final decisions during high-stakes migrations or incidents.
• Develop and maintain runbooks, guardrails, and post-cutover reviews to ensure rigorous and consistent team operations.
• Collaborate with the core Geo team, Dedicated migrations, and other Infrastructure teams to identify and prioritize engineering investments for migration tooling and processes.
• Define, track, and report on key operational metrics such as escalation volume, internal escalation rate, cutover coverage, response times, and team health signals.
• Participate in the Incident Management on-call rotation to help achieve availability goals for GitLab.com.

Requirements

• 3+ years of experience managing SRE, infrastructure, or platform engineering teams operating highly-available distributed systems at scale, preferably in a SaaS environment with customer-facing SLAs.
• Demonstrated ability to lead in a remote, high-performance environment, collaborating across multiple time zones and cultures.
• Experience running or significantly contributing to large-scale data migrations where customer data integrity and downtime risk are critical.
• Strong infrastructure background, including cloud platforms, observability, incident response, and distributed multi-tenant architectures.
• Excellent communication and interpersonal skills, with the ability to translate complex technical concepts and risk trade-offs into clear, actionable insights for technical and non-technical stakeholders.
• Strong problem-solving abilities and attention to detail, with a focus on delivering high-quality, low-risk operational outcomes in a fast-paced, dynamic environment.
• Alignment with GitLab's company values and a commitment to working in accordance with those values.

Nice to Have

• Experience working in or with managed/hosted environments similar to GitLab Dedicated, including regulated or compliance-sensitive customers (e.g., SOC2, ISO).
• Working knowledge of technologies commonly used in SRE and migration workflows (e.g., Kubernetes, Terraform, observability stacks, scripting languages).
• Experience using GitLab for personal or professional projects and/or contributing to open source projects.
• Past experience working in an enterprise developer tools company or a high-growth infrastructure product company.

About Company

GitLab is a company that values its people as its most valuable product. It is a remote-first organization focused on empowering its engineering teams to grow and succeed, driving delivery on product commitments. GitLab provides a comprehensive DevOps platform.

How to Apply

Apply here