Binance Accelerator Programme - Campaigns Operations, Binance Square
About Binance
Binance is a leading global blockchain ecosystem, recognized as the world's largest cryptocurrency exchange by trading volume and registered users. We serve over 300 million people across 100+ countries, offering best-in-class security, transparent user funds, high-speed trading, deep liquidity, and a diverse range of digital asset products. Our services span trading, finance, education, research, payments, institutional solutions, and advanced Web3 features. We are committed to leveraging blockchain and digital assets to build an inclusive financial ecosystem, promoting financial freedom and accessibility worldwide.
About the Position
Introduction
Binance is a leading global blockchain ecosystem that powers the world's largest cryptocurrency exchange by trading volume and registered users. Trusted by over 300 million people across 100+ countries, Binance is renowned for its industry-leading security, user fund transparency, trading engine speed, deep liquidity, and a comprehensive portfolio of digital-asset products. Our offerings span trading, finance, education, research, payments, institutional services, and Web3 features. We are dedicated to leveraging digital assets and blockchain to build an inclusive financial ecosystem, advancing financial freedom and access globally.
About the Binance Accelerator Program
The Binance Accelerator Program (BAP) is a fixed-term program designed for early career talent, offering an immersive experience in the rapidly expanding Web3 space. This program provides the opportunity to experience life at Binance and gain insight into the operations of the world's leading blockchain ecosystem. The BAP also focuses on networking and development, aiming to expand professional connections and build transferable skills essential for career advancement. Learn more about the BAP Program here.
Who Can Apply
- Current university students and recent graduates.
About Binance Square
Binance Square aims to be the premier social platform for the latest trends in Web3 and crypto. Featuring a wide range of content from renowned crypto experts, enthusiasts, and trusted media, the platform connects content creators with their audience, tailoring user feeds based on engagement history. Join our team to contribute to shaping the future of social interaction within the crypto landscape.
Responsibilities
- Assist in the full lifecycle of Square campaign operations, including drafting campaign documentation, managing backend configurations, coordinating on-site promotions (banners, push notifications, and pop-ups), overseeing campaign launches, tracking ongoing progress, and post-campaign management.
- Collect and extract frequently occurring issues from user inquiries, collaborating with Product and Tech teams to debug issues, verify fixes, and reduce the number of potential user cases.
- Handle escalated user tickets from the Mod & Customer Service team, maintain FAQs, and update other user documents to ensure consistent communication and enhance user experience.
- Monitor real-time campaign data and deliver post-campaign reports with actionable insights for future optimization.
- Plan, coordinate, and launch integrated growth initiatives and campaigns in partnership with cross-functional teams to accelerate scalable user and content growth.
Requirements
- Recent graduate with a strong interest in crypto, blockchain, and digital communities.
- Strong bilingual communication skills in English and Mandarin, with the ability to effectively engage vendors and internal stakeholders across regions.
- Excellent execution capabilities with meticulous attention to detail and a high degree of patience and accountability.
- Good communication and collaboration skills, coupled with the ability to think critically and solve problems independently.
- Resourceful, proactive, and eager to learn in a fast-paced, entrepreneurial environment.
Nice to Have
- Past experience in Web3, content, or the creator economy is a significant advantage.
Benefits
- Shape the future with the world’s leading blockchain ecosystem.
- Collaborate with world-class talent in a user-centric global organization with a flat structure.
- Tackle unique, fast-paced projects with autonomy in an innovative environment.
- Thrive in a results-driven workplace with opportunities for career growth and continuous learning.
- Competitive salary and company benefits.
- Work-from-home arrangement (may vary based on business team and work nature).
About Company
Binance is a leading global blockchain ecosystem, recognized as the world's largest cryptocurrency exchange by trading volume and registered users. We serve over 300 million people across 100+ countries, offering best-in-class security, transparent user funds, high-speed trading, deep liquidity, and a diverse range of digital asset products. Our services span trading, finance, education, research, payments, institutional solutions, and advanced Web3 features. We are committed to leveraging blockchain and digital assets to build an inclusive financial ecosystem, promoting financial freedom and accessibility worldwide.
How to Apply
Please note that the application process requires logging in to the job board. We recommend visiting Binance's official careers page for direct application or further details.
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Location
Worldwide
Type
Full-Time
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Binance Accelerator Programme - Campaigns Operations, Binance Square
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