AI Product Engineer

Ro is a healthcare company building a new, patient-centric system by integrating telehealth, diagnostics, pharmacy, and logistics. They are a performance-driven team focused on leveraging technology to improve healthcare delivery, with a commitment to diversity and inclusion.

Introduction

Join Tech @ Ro to build the future of healthcare, from the ground up! Ro is creating a new healthcare system where the patient is in control, designed from scratch for the digital age. Technology is core to how Ro delivers care, leveraging a vertically integrated platform that connects telehealth, diagnostics, pharmacy, and logistics.

Ro is building a new team focused on shipping LLM-powered products across patient experience, clinical operations, and internal tooling. This AI Product Engineer role sits at the intersection of product, engineering, and operations, working directly with clinical operators and internal teams to identify AI opportunities and build scalable solutions.

Responsibilities

• Partner with EHR operators, Patient Advocates, and clinical teams to understand operational workflows and identify opportunities for AI.
• Build and iterate on LLM-powered features using prompts, agent workflows, retrieval (RAG), and orchestration frameworks.
• Write Python code that connects AI systems to Ro's products and internal tools.
• Prototype quickly, test ideas with users, gather feedback, and iterate based on real-world usage.
• Define success metrics for the features you build and use data to identify opportunities for improvement.
• Contribute to evaluation datasets, testing workflows, and experiments that improve AI quality and reliability.
• Help evaluate third-party AI tools and contribute to build-versus-buy decisions.

Requirements

• 1–4 years of relevant experience across software engineering, product, data, operations, or applied AI.
• Comfortable writing Python and SQL to prototype, analyze, and ship AI-powered applications.
• Demonstrated experience building at least one LLM-powered application or feature (through work, internships, research, school, hackathons, or side projects).
• Strong product instincts and enjoyment in working directly with users to understand problems before proposing solutions.
• Ability to thrive in ambiguous environments, learn quickly, and experiment with rapidly evolving AI technologies.
• Excitement about using AI-assisted development tools.

Nice to Have

• Experience in healthcare, fintech, or another regulated/operations-heavy environment.

Benefits

• Competitive equity and benefits package (as applicable).
• Opportunity to work with an organization consistently recognized as a top workplace in Health Care and New York.

About Company

Ro is a vertically integrated healthcare company building a new healthcare system designed for the digital age, putting patients in control. They connect telehealth, diagnostics, pharmacy, and logistics to provide a seamless, end-to-end experience. Ro is a performance-driven team with a strong sense of ownership and urgency, committed to diversity and equal opportunity.

How to Apply

If you require a reasonable accommodation in the application or interview process, please contact talent@ro.co. This is a new function, and the reporting structure is intentionally flexible to find the right candidates.