AI Deployment Engineer

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

Introduction

Our AI Deployment Engineering team is looking for a solutions-oriented technical leader to ensure the safe and effective deployment of Generative AI applications for developers and enterprises. You will act as a trusted advisor and technical partner to our customers, helping them build and execute their AI adoption strategy post-sale. Your mission will be to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands-on technical guidance and partnership.

Responsibilities

• Serve as the primary technical subject matter expert post-sale for a portfolio of customers, embedding deeply with them to design and deploy GenAI solutions.
• Engage with senior business and technical stakeholders to identify, prioritize, and validate the highest-value GenAI applications in their roadmap.
• Accelerate customer time to value by providing architectural guidance, building hands-on prototypes, and advising on best practices for scaling solutions in production.
• Maintain strong relationships with leadership and technical teams to drive adoption, expansion, and successful outcomes.
• Contribute to open-source resources and enterprise-facing technical documentation to scale best practices across customers.
• Share learnings and collaborate with internal teams to inform product development and improve customer outcomes.
• Codify knowledge and operationalize technical success practices to help the Solutions Architecture team scale impact across industries and customer types.

Requirements

• 5+ years of technical consulting, post-sales engineering, solutions architecture, or similar experience working directly with customers.
• Strong communication skills, able to explain technical and business concepts clearly to executive and practitioner audiences alike.
• Experience leading complex deployments of Generative AI or traditional machine learning systems, ideally including infrastructure and network architecture considerations.
• Hands-on proficiency in languages like Python, JavaScript, or similar, and comfort in building prototypes or proofs of concept.
• End-to-end ownership of challenges, proactively acquiring new skills or knowledge as needed to drive success.
• A humble, collaborative mindset and eagerness to support teammates and customers.
• Ability to thrive in fast-paced environments, adeptly managing multiple workstreams and prioritizing for the highest customer impact.

About Company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

How to Apply

We are committed to providing reasonable accommodations to applicants with disabilities, requests can be made via this link. OpenAI is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. For more information, please refer to the OpenAI Global Applicant Privacy Policy.