AI Deployment Engineer

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The company pushes the boundaries of AI system capabilities and seeks to safely deploy them to the world through its products. OpenAI believes AI is an extremely powerful tool that must be created with safety and human needs at its core. To achieve its mission, OpenAI aims to encompass and value many different perspectives, voices, and experiences from across humanity. The company is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics. The role is based in the NYC office, utilizing a hybrid work model (3 days/week in the office).

Introduction

The AI Deployment Engineering team at OpenAI is dedicated to the safe and effective deployment of Generative AI applications for developers and enterprises. They serve as trusted advisors and technical partners, helping customers build and execute their AI adoption strategies post-sale. The mission is to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands-on technical guidance and partnership. As an AI Deployment Engineer, you will help customers across various industries transform their businesses using applications like customer service automation, content generation, and new offerings powered by advanced models.

Responsibilities

• Serve as the primary technical subject matter expert post-sale for a portfolio of customers, deeply embedding with them to design and deploy GenAI solutions.
• Engage with senior business and technical stakeholders to identify, prioritize, and validate the highest-value GenAI applications in their roadmap.
• Accelerate customer time to value by providing architectural guidance, building hands-on prototypes, and advising on best practices for scaling solutions in production.
• Maintain strong relationships with leadership and technical teams to drive adoption, expansion, and successful outcomes.
• Contribute to open-source resources and enterprise-facing technical documentation to scale best practices across customers.
• Share learnings and collaborate with internal teams to inform product development and improve customer outcomes.
• Codify knowledge and operationalize technical success practices to help the Solutions Architecture team scale impact across industries and customer types.

Requirements

• 5+ years of technical consulting, post-sales engineering, solutions architecture, or similar experience working directly with customers.
• Strong communication skills, able to explain technical and business concepts clearly to executive and practitioner audiences.
• Experience leading complex deployments of Generative AI or traditional machine learning systems, including infrastructure and network architecture considerations.
• Hands-on proficiency in languages like Python, JavaScript, or similar, and comfortable building prototypes or proofs of concept.
• Ability to take end-to-end ownership of challenges, proactively acquiring new skills or knowledge as needed to drive success.
• Humble, collaborative mindset and eagerness to support teammates and customers.
• Ability to thrive in fast-paced environments, adeptly managing multiple workstreams and prioritizing for the highest customer impact.

Benefits

• Relocation assistance for new employees.

About Company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The company pushes the boundaries of AI system capabilities and seeks to safely deploy them to the world through its products. OpenAI believes AI is an extremely powerful tool that must be created with safety and human needs at its core. To achieve its mission, OpenAI aims to encompass and value many different perspectives, voices, and experiences from across humanity. The company is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics. The role is based in the NYC office, utilizing a hybrid work model (3 days/week in the office).

How to Apply

To apply for this position, please use the provided URL of this job board.