Kraken is a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. We are a mission-focused company rooted in crypto values, aiming to accelerate the global adoption of crypto for financial freedom and inclusion. As a fully remote company, we have Krakenites in 70+ countries who develop premium crypto products for experienced traders, institutions, and newcomers, ensuring industry-leading security, education, and client support through products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

About the Position

Introduction

Kraken is seeking an AI Agents Solutions Architect to join our People team. This is a full-stack ownership role, focusing on designing, deploying, and governing AI-powered solutions to transform HR processes. You will work at the intersection of AI/LLM engineering and HR systems, building autonomous, agentic workflows to serve Krakenites globally. This role demands hands-on engineering with a direct impact on business operations.

Responsibilities

Design and deployment of AI-powered HR solutions:
- Architect and build agentic workflows using n8n, Claude API, Python, and MCP, integrating human oversight and approval gates into HR processes.
- Develop multi-agent systems with tool use, function calling, and multi-step reasoning to connect fragmented HR tools (HRIS, ATS, payroll, ticketing) into coherent, end-to-end workflows.
- Implement robust error handling, audit trails, payroll-calendar awareness, and human-in-the-loop checkpoints in all production systems.
- Ensure all automations comply with data classification requirements for employee PII, regulated data, and cross-jurisdictional privacy obligations.
Governance and risk management for People AI systems:
- Classify automation builds by risk tier, ensuring each production deployment has a named Process Owner, documented data flows, and confirmed access controls.
- Maintain audit logging and documentation for all systems handling regulated employee data or payroll-adjacent workflows.
- Evaluate and redesign builds that pose unacceptable payroll, legal, or data privacy risks, securing organizational acceptance before proceeding.
- Represent HRKX in contributing to governance standards and cross-functional build alignment.
Multiply the People team's capability:
- Create documentation, workflow templates, and runbooks empower HRKX professionals to maintain and extend solutions autonomously.
- Train People team members on AI-assisted tools and workflows, driving adoption and effective utilization.
- Track and report on automation impact, including manual hours eliminated, error rates reduced, payroll exceptions avoided, and capacity unlocked for strategic HR work.
- Act as a force multiplier for the HR KX team, enabling HR professionals to focus on high-value advisory work through process, technology, and AI enablement.

Requirements

5+ years of software engineering experience, with at least 2+ years focused on building AI/ML-powered applications or agentic systems in production.
2–3+ years of experience working on HR, People Operations, or people technology problems, either at an HR tech company, on an internal People Engineering team, or in a technical role embedded within an HR function. A foundational understanding of HR dynamics, workflows, and data sensitivity is required.
Strong fluency with AI and workflow automation tools, demonstrated by experience designing, deploying, and driving adoption of AI solutions within HR workflows.
Proven hands-on experience designing and deploying AI-powered or automated workflows in a production environment.
Deep working knowledge of Workday, particularly job change workflows, worker conversions, EIB data uploads, integration architecture, and payroll dependencies.
Systems thinker with a strong implementation mindset, capable of managing projects from discovery to optimization independently.
Proficiency with AI tooling stack: n8n, Python, Claude API/Anthropic SDK, or equivalent. Experience connecting HR systems via API is essential.
Strong analytical problem-solving skills, able to translate ambiguous people questions into clear, actionable, automated analyses.
Solid understanding of employee data classification, PII handling requirements, and cross-jurisdictional HR compliance obligations.

Nice to Have

Experience with Workday Prism, Qualtrics, or other BI and HR analytics tools for people data reporting and strategy automation.
Experience using AI for text analysis, survey insights, or workflow automation in an HRIS or people analytics context.
Experience with Ashby, including API integration and pipeline automation.
Experience with spreadsheet automation (Google Apps Script or equivalent) and advanced proficiency in Excel and Google Sheets for analytics solution development.
Python or R programming skills for people data analysis, modeling, or pipeline automation.
Background in HR technology platform administration: HRIS, ATS, survey platforms, or workforce management systems.
Prior experience standing up or operating an HR automation or people analytics function.
Degree with a quantitative focus (Industrial-Organizational Psychology, Mathematics, Statistics, or equivalent) combined with applied technical automation experience.
Experience in fintech, crypto, or a high-growth remote-first company where HR systems serve employees across 50+ countries.

Benefits

Competitive salary: $127.2k - $254.4k/year. (Specific benefits beyond salary were not provided in the original text.)

About Company

Kraken is a world-class team driven by a shared conviction in crypto and a mission to accelerate the global adoption of blockchain technology. We are a fully remote company with Krakenites in over 70 countries, developing premium crypto products for experienced traders, institutions, and newcomers. Kraken is committed to industry-leading security, crypto education, and world-class client support through products like Kraken Pro, Desktop, Wallet, and Kraken Futures.