Account Manager, Infrastructure - Stellar Development Foundation

Stellar is more than a blockchain; it's a decentralized, fast, scalable, and uniquely sustainable network designed for financial products and services. Driven by a thriving and passionate ecosystem and a mission-driven non-profit organization, Stellar paves the path to unlock the world's economic potential through blockchain technology. With speed and low costs, the Stellar network empowers builders and financial institutions globally to issue assets and to send and convert currencies in real-time, creating real-world utility. Founded in 2014, the Stellar Development Foundation (SDF) supports the continuous development and growth of the Stellar network. SDF also serves the ecosystem of NGOs, corporations, universities, small businesses, governments, and solo entrepreneurs building on Stellar through tooling, funding, and strategic collaborations. Together, Stellar is where blockchain meets the real world.

Introduction

Are you passionate about leveraging technology to drive real-world impact? The Stellar Development Foundation (SDF) is seeking an experienced Account Manager to join our Business Development team. In this pivotal role, you will manage and expand critical infrastructure partnerships that empower the Stellar ecosystem, contributing to our mission of redefining global finance through blockchain technology.

Since 2014, SDF has been at the forefront of harnessing blockchain to make financial access a reality for everyone. We operate a high-scale, open-source platform, fostering a vibrant global community of developers and companies. As a mission-driven organization, we value innovation with integrity, a culture of respect, and empowering our team to do their best work. Join us in building something truly impactful.

Responsibilities

• Manage a diverse portfolio of infrastructure partnerships, including RPC node providers, validators, indexers, analytics providers, and compliance/risk data vendors, acting as the primary point of contact.
• Develop a deep understanding of each partner's technical capabilities, product roadmaps, and service offerings, translating insights for internal SDF teams (engineering, product, ecosystem).
• Conduct regular partner reviews to assess performance, identify coverage gaps, and discover opportunities for partners to expand their presence within the Stellar ecosystem.
• Drive the expansion of partner relationships by identifying new use cases, advocating for Stellar integrations, and collaborating with BD leadership on commercial terms or grant structures.
• Monitor the health of the infrastructure ecosystem, proactively identifying and addressing risks such as validator concentration, data provider outages, or indexer coverage gaps.
• Collaborate cross-functionally with SDF's product, engineering, and developer relations teams to ensure partner capabilities align with the evolving needs of Stellar builders.
• Support the onboarding of new infrastructure partners, including scoping integration requirements, coordinating technical introductions, and tracking progress to launch.
• Maintain accurate and up-to-date records of partner status, communications, and pipeline activity in CRM systems, providing regular reports to BD leadership.
• Stay current with trends in blockchain infrastructure (data availability, node infrastructure, on-chain analytics, compliance tooling) and share relevant insights with internal teams.
• Represent SDF at industry events and partner meetings, fostering relationships across the infrastructure provider community and positioning SDF as a key foundation partner.

Requirements

• 3-6 years of experience in account management, partnerships, or business development, preferably within technology, fintech, or blockchain/Web3.
• Proven success in managing multiple concurrent relationships, expanding accounts, and achieving measurable outcomes.
• Working knowledge of blockchain infrastructure concepts, including validators/consensus mechanisms, RPC nodes, indexers, and on-chain data. Ability to engage in technical conversations.
• Familiarity with data and analytics platforms, particularly those used in financial services (market data feeds, trading analytics, compliance/risk tooling).
• Strong communication and relationship management skills, with the ability to translate technical topics for diverse audiences.
• Experience working cross-functionally, coordinating between technical and commercial teams.
• Comfort with ambiguity, a builder's mindset, and the ability to take initiative and define processes.
• Proficiency with CRM tools (e.g., Salesforce, HubSpot) and a disciplined approach to documentation.

Nice to Have

• Familiarity with the Stellar network, its architecture, ecosystem participants, consensus model (SCP), or the Soroban smart contracts platform.
• Experience with infrastructure grant programs or ecosystem funding, including evaluating or managing grant recipient relationships.
• Background in or exposure to compliance and risk analytics, KYC/AML tooling, or identity verification in financial services or crypto.
• Prior experience working at or with a nonprofit or open-source foundation, understanding mission-driven organizational dynamics.
• Knowledge of developer tooling ecosystems (SDKs, APIs, developer dashboards) and their intersection with infrastructure partnerships.
• Multilingual or cross-cultural communication experience, given the global nature of the Stellar ecosystem.

Benefits

• Competitive base salary range: $145,000 - $205,000/year, depending on experience and location.
• Lumen-denominated grants.
• USA Benefits/Perks:
  • Comprehensive health, dental & vision coverage (most plans 100% covered for employee + dependents).
  • Flexible time off + 15 company holidays, including a company-wide holiday break.
  • Generous paid parental leave and paid pregnancy disability leave.
  • Gym reimbursement ($80/month).
  • Life & ADD insurance (up to $50K).
  • Short & Long-term disability.
  • 401K with 4% match.
  • Health & Dependent Care FSA Accounts.
  • Commuter benefits with $250/month employer contribution.
  • Health Savings Account (HSA) with monthly employer contribution.
  • Family building benefits through Kindbody.
  • Wellbeing benefits (One Medical, Rightway, Headspace).
  • Learning & Development budget of $1,500/year.
  • Daily lunch and snacks in office.
  • Company retreats.

About Company

Stellar is more than a blockchain; it's a decentralized, fast, scalable, and uniquely sustainable network designed for financial products and services. Driven by a thriving and passionate ecosystem and a mission-driven non-profit organization, Stellar paves the path to unlock the world's economic potential through blockchain technology. With speed and low costs, the Stellar network empowers builders and financial institutions globally to issue assets and to send and convert currencies in real-time, creating real-world utility. Founded in 2014, the Stellar Development Foundation (SDF) supports the continuous development and growth of the Stellar network. SDF also serves the ecosystem of NGOs, corporations, universities, small businesses, governments, and solo entrepreneurs building on Stellar through tooling, funding, and strategic collaborations. Together, Stellar is where blockchain meets the real world.

How to Apply

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