Account Manager

Haystack People is a talent acquisition partner that builds careers, scales up, and forms tech squads. This specific role is with Uselab, a team within Haystack People specializing in tailor-made digital solutions for organizations with a societal mission. They create impactful software, including websites, apps, platforms, and tools, to help their clients achieve measurable social impact. Their projects are complex, innovative, and strategically driven, offering a challenging environment for learning and growth.

Introduction

Are you a driven Account Manager with a passion for digital solutions and making a societal impact? Uselab, a team specialized in developing custom digital solutions for mission-driven organizations, is looking for you. You will be responsible for managing client relationships, driving new business, and translating complex societal challenges into innovative technical solutions. Join a team that prides itself on making measurable impact through impactful software.

Responsibilities

• Manage and grow client relationships for Uselab.
• Translate clients' societal challenges into technical solutions that the Uselab team can develop.
• Engage with existing and new accounts, actively pursuing both commercial and strategic opportunities.
• Identify new opportunities, initiate conversations, lead sales discussions to a decision, and secure commitment to convert ideas into concrete projects.
• Dive into tactical and operational project details with clients to map out business requirements.
• Engage in strategic discussions on long-term roadmaps to create new business within existing accounts.
• Continuously pursue new business opportunities within your network.
• Act as the commercial liaison between clients and the internal organization, serving as a strategic partner to both.

Requirements

• 5+ years of experience in a similar commercial role.
• Proven track record in acquiring new customers and expanding existing client relationships.
• Affinity for custom digital products and their technical realization. You don't need to be an IT specialist, but a strong understanding to bridge sales and technical aspects is essential.
• Strong ability to lead sales conversations, present solutions, and successfully close deals.
• Capable of engaging in strategic discussions about long-term roadmaps.
• Effective working both independently and as part of a team, demonstrating a proactive approach.
• Energetic, entrepreneurial, and confident in approaching people and maintaining a strong network.
• Dutch language skills preferred (working knowledge required for this role based in the Netherlands).

Benefits

• Work with a team of 40 enthusiastic and entrepreneurial professionals at Uselab.
• Be part of the commercial New Business Group, making a proud impact with clients such as Unicef, Cordaan, KPN, Rode Kruis, War Child, Vluchtelingenwerk Nederland, and the Police.
• Lively office in Amsterdam, easily accessible with many amenities nearby.
• Flexible work arrangements, allowing you to partly work from the office and partly from home.
• Generous holiday allowance and pension scheme.
• Excellent growth opportunities and continuous development through training and courses.
• Company laptop and other secondary benefits.

About Company

Haystack People is a talent acquisition partner that builds careers, scales up, and forms tech squads. This specific role is with Uselab, a team within Haystack People specializing in tailor-made digital solutions for organizations with a societal mission. They create impactful software, including websites, apps, platforms, and tools, to help their clients achieve measurable social impact. Their projects are complex, innovative, and strategically driven, offering a challenging environment for learning and growth.

How to Apply

Interested? Contact Rik Wienhoven via +31 6 42 09 37 99 or rik.wienhoven@haystackpeople.nl